Subcontractors critical to service delivery

Provider Applicable Services Location Services Provided
ATG Business Solutions Private Limited ACD India (Bangalore, Mumbai) Confluence has entered into a partnership with ATG Business Solutions to create two dedicated Centre of Excellences in India. The services support the Client Experience department and focus on client support, professional services / implementation and managed services. The teams are fully integrated within the on-shore teams.
CNS
SVF
Tech Unity
NXT
Synapse®
Signal
CPC
CDM
Consensus
Cornerstone
MAIA
GTR
iHub
PARis
Finance Billing Support and Dealdesk Support India (Bangalore, Mumbai) Standard billing support and dealdesk alignment and consolidation support. The support is fully integrated within the on-shore teams
Bell Canada Statpro Seven (North America) Canada Bell Canada provides data center colocation services for multiple products, including StatPro Seven clients hosted in the North American region. Bell Canada has no access to the service data.
Revolution
Fundpeak
Equinix StatPro Seven (EMEA) United Kingdom Equinix provides data center colocation services for multiple products.  StatPro Seven client data is stored in their chosen hosting region (either Canada or the United Kingdom). Equinix has no access to the service data.
StatPro Seven (North America) Canada
Revolution
Fundpeak
Microsoft Azure Revolution Analytics Canada Microsoft Azure provides infrastructure as a service and platform as a service elements for Unity NXT Regulatory Reporting and Revolution. Unity NXT Regulatory Reporting Clients have a choice of where their data is stored (either Europe or the United States). Microsoft has no access to the service data.
Benchmark Manager
Unity NXT® Regulatory Reporting Europe or United States
Amazon Web Services, Inc. Risk API Ireland Amazon Web Services, Inc. provides infrastructure as a service and platform as a service elements for Revolution.  Revolution Performance clients have a choice of where their data is stored (either Germany or the United States). Amazon Web Services, Inc. has no access to the service data.
Revolution Analytics Canada
Revolution Performance Germany or United States
Gemalto GroupStatPro Seven (North America)CanadaGemalto Group provides token based two factor authentication services for StatPro Seven clients that subscribe to two factor authentication. Data is stored in the chosen hosting region. Gemalto has no access to the service data.
StatPro Seven (EMEA)United Kingdom
Element CriticalUnity Performance and Financial ReportingUnited StatesElement Critical provides data center colocation services for Unity Performance and Financial Reporting clients. Element Critical has no access to the service data.
SunGardStatPro Seven (EMEA)United KingdomSunGard provides data center colocation services for Unity Performance and Financial Reporting clients and StatPro Seven clients hosted in the EMEA region. SunGard has no access to the service data.
Unity Performance and Financial ReportingUnited States
Auth0Unity NXT Regulatory ReportingUnited StatesAuth0 provides authentication services for the Unity NXT Regulatory Reporting products. Auth0 has no access to the service data.
MongoDBUnity NXT Regulatory ReportingEurope or United StatesMongoDB provides database services for Unity NXT Regulatory Reporting products. Data is stored in US or European region to match the Azure application location. MongoDB has no access to service data.

Other subcontractors

Provider Applicable Services Location Services Provided
The Pythian Group, Inc.StatPro SevenCanadaDatabase support. The Pythian Group has limited access to servers used to provide the service, but does not have access to any encrypted data.
Revolution
Fundpeak
Cloudflare, Inc.RevolutionGlobalCloudflare provides content distribution and security services for the Revolution platform. Cloudflare has no access to the service data.
Fundpeak
ZendeskRevolutionGlobalZendesk and StatPro have forged a partnership to provide top tier support and helpdesk facilities which are embedded in, and integral to the Revolution experience. The content of raised support tickets and knowledge base articles will be stored in the Zendesk cloud, with all communication between the systems being carried out exclusively over a secure communication channel.