Engagement Manager

The Engagement Manager at Confluence works within the Professional Services department and is responsible for coordinating, planning and managing software implementations. This person serves as the primary contact between a client and the implementation team. They ensure the final product delivered is of the highest quality and meets or exceeds client expectations. Additional responsibilities include mentoring co-workers. This individual works with the Implementation Team, the Project Management Office and client(s) to define project tasks/schedules and ensures that associated tasks are completed as planned. The Engagement Manager is expected to be an expert on client processes and Confluence processes.

Click here for a complete job description in PDF format.